FAQ

General

Which hosting plan is the right one for me?

Feel free to reach out to our support by e-mail or live chat and explain your current situation. We’re happy to help you pick the right plan for your needs.

What is cloud web hosting?

It’s a type of web hosting that uses a network of servers to store your website’s data. This allows you to share server space with other organizations, and can help to balance loads, manage peaks in traffic, and maximize uptime.

Do you take backups?

Yes, we utilize JetBackup, which is included for free with all of our hosting plans.

Presale

How can I pay?

We accept all major credit and debit cards. Crypto payments are available upon request for yearly plans.

Are there any contracts?

There are no long-term obligations. You can just sign up for one month and cancel before the new billing renewal.

Do you offer discounts?

Yes we do! Upon ordering, you can choose between monthly or yearly payments. When paying yearly, you will receive a 20% discount.

What is free hosting for charity?

Registered charities and community-interest non-profits get free or discounted hosting. No other requirements or catches. Please e-mail us for more details

Are migrations free?

Yes, our hosting plans offer free unlimited migrations. Basic and Starter plans are eligible for free migrations when paying yearly.

Need more help?

Contact us at support@kunahost.com or live chat. We usually respond within a few hours, if not faster.